Problem logging in to main site

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Hi Brandon,

I'm having a problem logging in to the main site, not the forum. I've tried re-setting the password, and have cut & pasted the auto-generated one that is emailed, but the login still rejects this as an 'incorrect password'.

Hope you can help.

Best regards,

Lizzie

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puravida
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Hi,

Looks like you just joined a new account in addition to the original one. Which one is having the problem?? Did you get the new one b/c the old one wouldn't log in?

I haven't heard of any issues. Copy/pasting is a good idea to make sure it's case is correct but make sure there's no spaces or anything when you do.

-Brandon

Anonymous

Thanks Brandon

Weird, but it now lets me in with the same cutting & pasting process, so all now ok.

Best regards,

Lizzie

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